Guidelines for Business Page Owner
From the Business
You can use your Business Page to tell people something special about your business. Please keep it relevant: don't use this feature to attack your competitors, reviewers, or FindYooour, and don't use it to seed keywords - we'll remove them if we see them.
Enter complete data
Local results favor the most relevant results for each search, and businesses with complete and accurate information are easier to match with the right searches. Make sure that you've entered all of your business information in Business Page, so customers know more about what you do, where you are, and when they can visit you. Provide information like (but not limited to) your physical address, phone number, Product / Service description and page category. Make sure to keep this information updated as your business changes.
Private messaging is often the best way to resolve a dispute with an unhappy customer, but business owners can also address issues publicly by posting a public comment. As with private messaging, we ask that business owners upload a clear photo of themselves to help personalize their message. Don't use public comments to launch personal attacks, advertise, or offer an incentive to change a review.
Manage and respond to reviews
Interact with customers by responding to reviews that they leave about your business. Responding to reviews shows that you value your customers and the feedback that they leave about your business. High-quality, positive reviews from your customers will improve your business's visibility and increase the likelihood that a potential customer will visit your location. Encourage customers to leave feedback.
Videos are a great way for advertisers to promote themselves on FindYooour.com. Be as creative as you can, but please keep it clean. We're not big fans of imagery showing violence, drug use, nudity, near nudity, political, religious or suggestive acts. Also, please don't use your video to disparage other businesses, users or FindYooour.com; request or solicit reviews from users; or respond to user reviews.
Don't ask for reviews and don't offer to pay for them either
You can ask your customers to review your business or listings on FindYooour. Also Keep in mind solicited reviews create bias on your business page - a bias that savvy consumers can smell from a mile away. You should also never offer compensation (discounts and freebies count too) in exchange for reviews. Solicited reviews are less likely to be recommended by our automated software.
Extend your Business Page
By extending your business page with your third party social accounts you will show your customers that your business is legit and you already established a reputation for your brand.
Do not spam, including by sending unwanted promotional or commercial content, or unwanted or mass solicitation. Spammers will be warned or punished by closing the spammer Business Page.
How FindYooour determines your Business Page Rank?
Search results are based primarily on relevance, geographic location, prominence, business page description, review count, reviews quality score, unique and returning visitors, estimate property count, count of connection response, age of the business page and a few dozens of other information. These factors are combined to help find the best match for the user search.
There's no way to request or pay for a better local ranking on FindYooour. We do everything to keep the details of the search algorithm confidential to make the ranking system as fair as possible for everyone.
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